How Staples Professional worked with M&M Food Market to add a new layer of safety to their customer checkout process.
With the current COVID-19 pandemic, M&M Food Market needed a way to keep customers safe while using payment terminals during checkout.
Staples Professional worked with M&M Food Market to develop a solution for all of their stores across Canada. A customized payment terminal cover was quickly sourced that could be safely discarded after each use.
The terminal covers were quickly distributed to all stores nationwide, allowing their customers to safely interact with the machines during payment.
M&M Food Market™, a food retailer with 320 stores across Canada, was looking for an immediate solution for their payment terminals during the current COVID-19 pandemic. As an essential service food provider, M&M Food Market needed a way to allow their customers to safely navigate the payment process.
AN EFFECTIVE SOLUTIONStaples Professional worked with M&M Food Market to understand the specific types of machines that were in use and estimate the number of covers needed. Within 48 hours, a custom-sized plastic cover was sourced along with a pricing quote, then quickly distributed to all 320 stores over the next 4 weeks.
Additionally, M&M Food Market was provided with customized billing and reporting during the process to provide additional insights to the project team.
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