Michelle Micuda - President, Staples Professional, Canada
As President of Staples Professional Canada, Michelle Micuda is responsible for leading the Canadian business-to-business organization. Michelle’s focus is on growing the organization by providing an outstanding customer experience delivered by a cohesive team of engaged associates across a wide variety of exceptional products and services.
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Dan Craig - Vice President, Sales, Account Management and Lines of Business
Dan and his team work on the growth of our existing customers with an emphasis on driving business for our PRO categories, which includes Facilities, Furniture, Print and Promo, and Technology.
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Karen Pluthero - Senior Director, Integrated Marketing
Karen brings her experience as a senior marketing professional working with organizations on new product introductions, brand launches, communications and digital marketing to the team at Staples Professional. Karen has worked in a variety of organizations in the past including Cox Automotive, Samsung Electronics, Barilla Canada, Bell Mobility and BlackBerry.
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Lilliette Davidson - Senior Director, Sales Operations & Customer Service
Lilliette is responsible for the Sales Operation and Customer Service organizations, which includes end-to end accountabilities for: customer service, salesforce enablement, SFDC administration & training (SalesForce.com), ISO certification & sustainability, PMO, customer implementation & maintenance. She is also responsible for all continuous improvement efforts and customer experience & feedback management in the Staples Professional business.
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Gina Deli-Cescato - Director, Human Resources
Gina has a wealth of experience, having worked in the field of HR for over 25 years. In her role, Gina is called upon to partner with business leaders to align HR strategies with key business goals. She has been instrumental in the execution of innovative HR solutions that have been focused on driving cultural changes, reinforcing Staples values and spearheading the development of a People Plan geared towards improvement in associate engagement.
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David Rust - Director, Pricing
As Director of Pricing, David, is responsible for leading the strategic direction of all pricing initiatives across Canada including, segmentation, analysis and governance, and ensuring they align with our company wide growth objectives.
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Silvana Poto-Gilbert - National Director, Transportation
Silvana Poto-Gilbert heads up the SBA Supply Chain. She commenced her career with Staples Professional in 2009 as a manager of Human Resources for the Central Region, within the span of 12 months she was assigned a National HR Manager role for the Canadian Supply Chain and in 2013, Silvana was promoted to the National Director of Transportation.
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